At hootingowl.co, we want to ensure that you are 100% happy with your purchase. If you have technical or sales queries, be sure to contact us for assistance.

If you still feel the product(s) you purchased does/do not best fit your requirements, we want to make things right. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request when you reach out to us directly.


You may cancel your purchase at any time before completing your payment. If this happens, we may reach out to you to find out if you had trouble completing your purchase and offer help.


Because our products are digital and are immediately accessible upon purchasing, no refunds of any fees or other amounts paid by you in connection with downloaded products will be allowed. Cancelation and Refund requests made before you have downloaded the product are handled on a case to case basis and are issued at our sole discretion. Refund requests if any, must be made within three (3) days of your original purchase.

We make every attempt to process the refund as quickly as possible. However, please note that your refund may be subject to the respective third-party payment processor’s refund policy. We urge your patience in this regard. We care about our customers and do our best to provide you with an optimal shopping experience.

Contact Us

If you need more help, please don’t hesitate to contact us with your questions. To request a refund, please reach out to us through the contact form below (or any other contact form on this website) and we’ll get back to you as soon as possible.